Director Robert Ogden speaks with Professional Jeweller . com
Robert highlights the benefits and positive results of the recent renovation, introducing our glass-walled workshop where customers can view our team of craftsmen and goldsmiths at work.
"One thing that our customers often cite as a reason for entrusting their repairs with Ogdens is that their jewellery is staying in the building. Being able to actually witness it being worked on provides even more reassurance, in addition to an up-close insight into what goes into the work.”
"As an independent jeweller we have to consider what makes us distinct from others we have always invested a lot of time and money into quality, and this is the most visible and tangible way to demonstrate this commitment to our customers."